Hi, I'm Thomas. Sr. Product Designer with SaaS and marketplaces
experience.
We worked together
About me

With over 10 years of Design experience, I've worked across multiple products, from B2B SaaS platforms (MeilleursAgents, Sennder, Shine) to B2C marketplaces (Lokki), creating user-centered experiences that drive real business impact and I hope, bring a bit of joy.


Oh, I also love coffee and backpacks.

Lead / Founding Designer · Lokki

2024 – Present

I lead design strategy and execution across the full product experience, grounding decisions in both data and qualitative research. On the craft side, I build and maintain Lokki's design system, ensuring visual consistency and scalability across both the B2C and B2B sides while cultivating high standards for quality and velocity. I also handle DesignOps by setting up the tools, workflows, and processes that make the team more efficient, and I manage and mentor a fellow designer.

Senior Product Designer · Shine

2021 – 2024

Leading design in the "User Success" squad, focused on customer support experience as long as complex compliance aspects.

Senior Product Designer · Sennder

2020 – 2021

As the product design lead of my squad, I drive all design decisions for shipper-facing features. I also conduct user research activities (interviews, user tests, observations) and mentor junior designers on the team.

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My Design Process

As an end-to-end designer, I care about the whole journey, from figuring out the right problem to delivering the right solution.

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Design Strategy

I base my design decisions on data, user insights, and business goals. I make sure design is aligned with both the product strategy and stakeholder priorities, to move the product in the right direction.

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User Research

Through interviews, usability testing, and data analysis, I uncover real problems before designing solutions, and validate my assumptions.

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Delivery

I care about how design gets built, down to the detail. I maintain a consistent design system, write clear specs, and work closely with engineering to make sure what is built matches the design.

Case studies
Renter Page
B2C Conversion

Redesigning renter’s page to increase number of added to basket items

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Quote Request Funnel
B2C Marketplace

Creating an alternative booking funnel in order to increase conversion.

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Help Page
B2B Mobile App

Improving searching for help flow to decrease contact rate

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Disputed Transactions
B2B Mobile App

Decreasing time to claim disputed transactions

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Load Booking and Management
B2B SAAS

Reducing operational and manual cost by building a load booking module.

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